Business Analyst

Job description:

Applying analytical techniques and processes, the IT Business Systems Analyst II will provide guidance to IT and Business Departments to resolve technical and project implementation deliverables for medium and complex projects. The IT Business Systems Analyst II is responsible for developing system documentation such as requirements specifications, design documents, process flows, test plans, project plans, user manuals, and training procedures. The IT Business Systems Analyst II understands business requirements and often serves as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.

· Requirements include (but are not limited to):

· Business Analysis Planning & Monitoring

· Elicitation & Collaboration

· Requirements Life Cycle Management

· Strategy Analysis

· Requirements Analysis

· Solution Evaluation

Conduct meetings with business stakeholders to actively      solicit, analyze and negotiate customer requirements in order to ensure      the project team can develop solutions that meet the customer’s real      needs; minimize requirement defects up front, establish and maintain      agreement between the customer and project team on requirements for the      project deliverables.

1. Manage multiple priorities, customer expectations and      relationships with all stakeholders including IST staff and business      staff.  Manage relationships with customers, project managers, and      any/all levels of management.

2. Solicit input from developers and other technical staff      to determine project scope and provide estimate of level of effort (person      days required to complete project).

Conduct meetings with business stakeholders to actively      solicit, analyze and negotiate customer requirements in order to ensure      the project team can develop solutions that meet the customer’s real      needs; minimize requirement defects up front, establish and maintain      agreement between the customer and project team on requirements for the      project deliverables.

1. Manage multiple priorities, customer expectations and      relationships with all stakeholders including IT staff and business      staff.  Manage relationships with customers, project managers, and      any/all levels of management.

2. Solicit input from developers and other technical staff      to determine project scope and provide estimate of level of effort (person days required to complete project).

This BA role has three major categories of responsibilities:
• Business process analysis and improvement
• Gap Analysis and Root-cause analysis
• System setup, configuration and production support

Key Responsibilities

• Lead, inspire and develop BA and UAT teams, including equipping and coaching team leaders and members in their roles and responsibilities consistent with the company’s core values and company culture; provide technical guidance to team members as needed; develop and execute BA/UAT growth strategy to grow the impact and capabilities of the teams you lead

The BA and UAT teams’ key responsibilities include:

• Collaborate with a broad range of functional areas and roles (e.g. product owners/managers, program/project managers, scrum masters, development teams) on planning and execution of programs and projects (activities, resources, timing, dependencies, milestones, etc.)

• Communicate plans, execution status and results to senior leadership, management and program/project stakeholders; support and influence decisions with key insights, data analysis & effective presentations of important factors driving the businesses

• Provide thought leadership and lead execution on the utilization of automation in testing and validation, and data-driven rules and algorithms that impact underwriting risk assessment

• Identify and lead “test and learn” opportunities to conduct Proof of Concept projects for testing specific use cases of new technologies and capabilities that are relevant to the company’s business and operations

• Proactively identify and solve complex problems to increase operational efficiency and improve the client purchase experience